1. Introduction
At BO Ant Design Inc, we are committed to providing high-quality 3D modeling and floor plan design services for residential and commercial projects. This policy outlines the standards, roles, and responsibilities of our team, as well as the scope of our services to ensure a smooth and professional experience for our clients.
2. Our Team
We have a team of experienced professionals specializing in:
- 3D Modeling & Visualization Experts – Skilled in creating accurate and realistic house models.
- Architectural Designers – Focused on space planning, floor plan design, and functional layouts.
- Rendering Specialists – Experts in producing high-quality 3D renders and virtual walkthroughs.
- Project Managers – Ensuring timely completion and smooth communication with clients.
- Customer Support Team – Assisting clients with inquiries, revisions, and technical support.
Each team member is dedicated to delivering innovative, accurate, and client-centric solutions.
3. Scope of Services
We offer a comprehensive range of 3D modeling and design services, including:
✅ Custom Floor Plan Designs – Tailored to client specifications.
✅ 3D Visualization & Rendering – High-quality visual previews of designs.
✅ Virtual Walkthroughs & VR Experiences – Interactive house design experiences.
✅ Renovation & Remodeling Plans – Helping clients plan modifications before construction.
✅ Architectural Concept Development – Assisting with design ideas for new projects.
Our services cater to homeowners, real estate developers, architects, and interior designers.
4. Project Workflow
To ensure a smooth and efficient process, we follow these steps:
1️⃣ Consultation & Requirement Gathering – Clients provide project details and preferences.
2️⃣ Proposal & Quote – We provide a customized design plan and pricing estimate.
3️⃣ Design Development – Our team creates the 3D model, floor plan, and visualizations.
4️⃣ Client Review & Revisions – Clients review the design and request modifications if needed.
5️⃣ Final Delivery – Once approved, we provide the final high-quality files.
Clients will receive regular progress updates and can communicate directly with their assigned project manager.
5. Service Standards & Commitments
We are dedicated to:
✔️ Quality & Precision – Ensuring all designs are accurate, functional, and aesthetically pleasing.
✔️ Timely Delivery – Completing projects within the agreed timeframe.
✔️ Client Satisfaction – Providing responsive communication and professional support.
✔️ Data Security & Confidentiality – Protecting client information and project details.
We strive to exceed expectations with every project and value long-term relationships with our clients.
6. Revision & Modification Policy
We understand that design preferences can evolve, so we offer:
- Minor revisions – Free of charge (within the initial scope of work).
- Major modifications – May incur additional charges, depending on complexity.
Clients will be informed of revision limits and costs before finalizing the project.
7. Refund & Cancellation Policy
- Cancellation before project initiation – Full refund (minus any processing fees).
- Cancellation after design work begins – Partial refund (based on completed work).
- No refund after final delivery – Once files are delivered, no refunds will be issued.
Refund requests must be submitted in writing to [email protected].
8. Customer Support
For any questions, technical support, or service inquiries, clients can contact us via:
📧 Email: [email protected]
🌐 Website: boantdesign.com
Our support team is available Monday to Friday, 9 AM – 6 PM (GMT+8).